Case Study

Community Cancer Center Increases Patient Capacity and Operational Efficiency By Balancing Patient Workloads

Piedmont Cancer Institute (PCI), a community oncology organization in the Atlanta market, first implemented the AI-powered OncoSmart Platform from Smirta Innovations in 2023 at one 26-chair clinic, and thereafter expanded its use across its seven clinics and 102 infusion chairs.

Before implementing OncoSmart, PCI faced several recurring operational challenges due to uneven patient flow, nursing teams operating at or above capacity and subjective assignment practices.

Read this case study to learn why:

• Balancing patient flow across the day can increase patient capacity without adding staff.

• Fairer, more objective nurse assignments can reduce burnout and improve operational consistency.

• A data-driven approach can deliver rapid financial value, including a 6–7X ROI in year one.